Accessibility declaration of Orion Versand GmbH & Co KG
1. General Information
Web offering: www.orion.de
This statement applies to the website accessible under the mentioned domain.
Status of the statement: 24 June 2025
Last checked on: 24 June 2025
2. Contact
ORION Versand GmbH & Co. KG
Schäferweg 14
24941 Flensburg
Germany
Tel.: 0461 ‑ 50 40 0
E-mail: service@orion.de
Subject for feedback: “Accessibility Orion.de”
Response time: Confirmation of receipt within 5 working days, complete response at the latest within 4 weeks.
3. Legal Bases
This statement was prepared in accordance with § 5 Accessibility Strengthening Act (BFSG), § 12d Equal Opportunities for Disabled Persons Act (BGG) in conjunction with reference to the criteria of WCAG 2.1 conformance level AA.
4. Status of Compatibility
The website is partially compatible with the aforementioned legal requirements. The basis is a self-assessment from 24 June 2025.
5. Non-accessible Content
| Problem | Planned Measure | Target Date |
|---|---|---|
| Spacer graphics without ALT text | Removal of the graphics, replacement by CSS spacing | Q3 / 2025 |
| No announcement of external links | Implementation of aria-label + icon | Q4 / 2025 |
| Abbreviations not explained | Glossary & tooltips | Q4 / 2025 |
| Status messages not semantically marked | Use of role="status" | Q3 / 2026 |
| Error messages not read aloud | ARIA live regions | Q3 / 2026 |
| Click’n Reserve not accessible | New development | Q3 / 2026 |
| Some overlays can only be closed via “Escape” | Addition of close buttons | Q3 / 2025 |
6. Barriers whose Removal is Economically Unreasonable
(Analysis from 2 June 2025)
| Content/Function | Justification | Planned Solution |
|---|---|---|
| Historical product videos | Original files no longer available; subsequent subtitling disproportionate | Replacement by new videos |
7. Feedback and Contact Options for Barriers
Please report barriers to us via one of the following ways:
- Online form: https://www.orion.de/service/contactform
- E-mail: service@orion.de
- Telephone: 0461 ‑ 50 40 446
8. Enforcement Procedure
If you do not receive a satisfactory answer within the above-mentioned deadlines, you can contact the enforcement body:
Complaints Office for Accessible Information Technology
Karolinenweg 1, 24105 Kiel
Germany
Telephone: +49 431 988‑1620
9. Market Surveillance Authority according to BFSG
Market Surveillance Office of the Federal States for the Accessibility of Products and Services – MLBF.
Headquarters: Magdeburg, Germany
Date of publication: June 2025
Last updated: 24 June 2025